24/7 AI Concierge
Designed for hospitality businesses where calls mean revenue, creating an experience that turns more callers into confirmed bookings.
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Always Available
When customers call outside business hours or during peak times, they're never sent to voicemail—they're greeted by your AI concierge that sounds remarkably human, understands their needs, and books them immediately into your calendar
Easy Implementation
We handle everything from setup to integration, so you can focus on what you do best. Our implementation experts configure your AI concierge to match your business processes, integrate with your existing systems, and even capture the personality and tone your customers expect
Full Accuracy
Advanced guardrails ensure your AI concierge provides only accurate information about your services, pricing, and availability. Unlike typical chatbots, our system won't hallucinate or make up answers when uncertain—it knows exactly what it can and can't do for your callers
Automated Communication
Capture Every Opportunity
You’ve built a business that thrives on appointments and bookings. But how many opportunities slip away when customers reach voicemail instead of a friendly voice? What if you could capture every potential booking, day or night, without expanding your staff?
Restaurants
Convert more phone inquiries into reservations and manage special requests efficiently, even during your busiest service hours
Hotels
Maximise occupancy rates by handling booking inquiries 24/7 in multiple languages, capturing international guests
Serviced Apartments
Handle booking enquiries and FAQs consistently, capture guest details cleanly and route complex requests to the right person
Venues & Events
Qualify event enquiries, capture requirements and move prospects toward a site visit or a confirmed proposal faster.
Spas & Wellness
Book more treatments by capturing appointment intent immediately and reducing phone tag during busy periods
Golf & Leisure
Manage tee time enquiries and requests efficiently so staff spend less time on the phone and more time delivering great on-site experiences
Easy integration
Providing A Better Experience
Works with you
We integrate with all leading scheduling platforms including OpenTable, HubSpot, and CargoWise, ensuring appointments flow directly into your existing systems
Adapts to your processes
Your implementation expert configures conversation flows specific to your industry and business needs, ensuring every call follows your preferred booking protocol
Continuous improvement
Our team provides ongoing optimisation to refine your AI concierge's performance based on real conversation data and your feedback
Book A Free Demo
Schedule a consultation with our team to discuss your specific needs and how ääni can be configured for your operation.
Donʼt let another potential guest reach voicemail. Let your AI concierge help turn more calls into confirmed bookings without adding to your teamʼs workload.