How Much Revenue Have You Lost?
We built ääni because we kept seeing excellent hospitality businesses lose bookings to something entirely preventable. A phone that wasn't picked up in time.
Revenue recovery calculator
See what missed calls are costing you
Every unanswered call is a booking that walks to a competitor. Choose your type of venue, set the dials to a typical week, and see the revenue ääni could recover — answered around the clock, in your brand's voice.
A typical independent hotel takes dozens of calls a day — reservations, enquiries, changes. Set the dials to your property.
For a room, we assume an average stay of 1.7 nights at your nightly rate.
That's revenue sitting unanswered every month.
How we calculate this
We start from your daily inbound calls and the share you miss at peak times (industry data puts UK hospitality at roughly 27–40%). Of those missed calls, we treat 45% as genuine booking enquiries — based on ääni's own call analysis — and assume 35% would have converted had a human, or ääni, answered. We then apply your average booking value to estimate recoverable revenue. ääni answers every call 24/7, so in practice it recovers the large majority of these — we show a conservative recovery figure here.
Sources: BT Business Communications Report 2024 (UK SMEs miss ~27% of calls); Zenoti 2025 (37% of salon/spa calls missed); restaurant peak-hour miss rates 25–43% (Popmenu, Maple, Breez 2024–25); SiteMinder UK 2024 (average stay 1.68 nights); UK average restaurant spend ~£22/head (Statista 2025). Figures are estimates for guidance, not a guarantee of results.
We Help You Get That Money Back
Get A Complete 3 Page Report
We’ll send you a short, tailored report covering three core aspects.
The first contextualises your number against what we see across the industry. The second explains exactly what ääni does and how it integrates. The third makes the financial case plainly; costs, upside and what a realistic return looks like for a property your size.
It’s designed to give you everything you need to make a proper decision, without a long-winded sales call to get there.