Our Pricing
ääni is priced per property, not per seat, because hospitality teams change too often for anything else to make sense.
ääni Voice
The same call, two endings
Every missed call is a booking that walked away. Set the dials to a typical day at your property and see what ääni recovers: more rooms filled, more covers booked, and guests answered around the clock in your brand's voice.
Based on a 45% booking-enquiry rate and a 35% conversion rate across answered calls, the same assumptions used in our full calculator.
Here's the plan that catches it.
Essential
For a single venue finding its feet with voice.
No setup fee
- Voice concierge in your brand's voice
- Full call capture & transcripts
- 200 included minutes / month
- Missed-call & after-hours recovery
- Live dashboard & reporting
Growth
For a busy venue ready to connect voice to the booking system.
£500 one-time setup
- Everything in Essential
- Native PMS & booking-engine integration
- Multilingual support, 100+ languages
- 350 included minutes / month
- Guided onboarding
Professional
For properties running serious call volume across the booking journey.
£500 one-time setup
- Everything in Growth
- 500 included minutes / month
- Priority routing & F&B / service hand-off
- 6 support hours a year
- Advanced reporting & call insights
Enterprise
For groups and luxury brands with bespoke needs. Custom routing, ääni@ integrations and multi-location configuration, scoped and priced per deployment.
- Everything in Professional
- White-label voice & branding
- Advanced & multi-property integrations
- Custom call routing & ääni@ integrations
- SLA-backed uptime
- Dedicated support
Prices are per property, per month and exclude VAT. Setup fees are one-time and charged on go-live; we can scope a fee waiver as part of a wider conversation. Need a feel for the numbers first? Use the calculator above.