The team behind ääni

ääni answers your guests when your team cannot. That’s a serious thing to hand to a technology company, so here’s who we are, what we’ve built and where we’re heading.

Meet our team

Our Team Leaders

With expertise in Cloud and AI assessments, we built ääni to help hospitality brands recover lost revenue and create smoother operations, stronger guest communications and sustainable growth.

Senna Baillie

Founder

Roger Nelson

Founder

Colin Etwaroo

AWS Consultant

Growth You Can Rely On

We configure ääni around how your property actually runs: your rates, your routing, the questions your guests ask at eleven at night. We stay involved once it’s answering calls, because the first fortnight of real conversations always teaches us something a setup call cannot.

The same principle runs through the product. ääni takes the calls nobody could get to and gives your team the ones that need them. When a guest wants a person, they get one. We’re here to help your team.

Diverse Business Team Meeting At Table
Loyalty leading to busy business
Why Choose Us

Your Success,
Our Purpose

Our approach is built on transparency, innovation and a relentless focus on your outcomes. We help hospitality businesses thrive in an increasingly competitive market by improving efficiency, recovering revenue and planning for the future.